
State Farm® Insurance Agent Austin Murray
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Andrew Barber
June 17, 2025
"Austin Murray and his team has been taking care of my family for almost 5 years now. I don’t have a bad thing to say about this team, I highly recommend you give them a chance to earn your business!"
"Thank you, Andrew, for your kind words and for trusting us with your family's insurance needs over the years. We're delighted to hear that you've had such a positive experience with our team. Your recommendation means a lot to us, and we're committed to continuing to provide you with excellent service."
Marla Swafford
June 9, 2025
"Took care of everything with one phone call."
"Thank you, Marla, for your wonderful feedback and perfect rating. It's great to know that you had a positive experience with our insurance services. Your satisfaction is important to us, and we're glad to have met your expectations. If you have any questions or need further assistance, feel free to reach out."
Kim Pruett
June 4, 2025
"I had a fantastic experience working with Anna! She was incredibly personable and friendly from the very start. What stood out most was her genuine approach—she wasn't trying to "sell" me anything. Instead, she took the time to explain my options clearly, made thoughtful suggestions to lower my rate, and even helped increase my coverage where it made sense. I felt completely taken care of and confident that my new-to-me car is covered. I also want to give kudos to Austin, the owner and agent. He’s always been kind, honest, and forthright. It’s clear that he truly values his clients and is committed to doing right by them. I really appreciate the integrity and care this team brings to their work—highly recommend!"
"Thank you so much, Kim, for sharing your experience with us! It's wonderful to hear that Anna made such a positive impact by providing clear explanations and thoughtful suggestions. We're delighted that you feel confident and well taken care of with your car coverage. Your kind words about Austin and the team's integrity and commitment mean a lot to us. We truly appreciate your recommendation and look forward to continuing to serve you with the same level of care and dedication."
Andrew Howard
June 3, 2025
"Just switched to State Farm, other company kept increasing rates with no claims. Everyone I have spoke to is very nice and the rates were great."
"Thank you, Andrew, for sharing your experience. It's great to hear that you found our team helpful and our rates competitive. We're committed to providing excellent service and are glad to have you with us at State Farm. If you have any questions or need assistance, feel free to reach out."
dennis mullins
May 30, 2025
"I had received an unsolicited quote from another insurance company for homeowners that led me to getting quotes from several to see if I could match it. Turns out State Farm was competitive with all the companies that claimed to be lower on homeowners and was quite a bit lower on auto and umbrella liability. The agent that sent the unsolicited (fictional) quote couldn’t really deliver even though I had auto insurance with them and met all other requirements for their lowest rate…so much for Good Hands. Now all my insurance business is in better hands. Thanks Ally and Anna!"
"Thank you, Dennis, for sharing your experience. It's great to hear that our quotes were competitive and that you found value in our offerings for homeowners, auto, and umbrella liability insurance. We're glad Ally and Anna could assist you in making the switch and ensuring your insurance needs are well taken care of. Your trust in us means a lot, and we're here to support you with any future needs."
Alyssa Lent
May 29, 2025
"From the front desk to the agent (Ally) was a very quick and easy process. Ally was very nice and understanding this was my first time insuring a vehicle in another state. I appreciate her patience with me and also meeting all of my needs for insurance."
"Thank you, Alyssa, for sharing your experience with us. It's wonderful to hear that Ally made the process smooth and was able to assist you with your insurance needs. We appreciate your kind words and are glad to have been able to help you with your first out-of-state vehicle insurance. Your feedback means a lot to us, and we're here to support you whenever you need."
Sam Griffey
May 28, 2025
"This office has had fantastic customer service!"
"Thank you, Sam, for sharing your positive experience with our office. We're delighted to hear that our customer service met your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Wanda Scott
May 19, 2025
"I had spoken with no less than 15 other agents/insurance companies and it was a nightmare! That is until I spoke with Ally this morning. She was a pleasure to speak with and she was so very helpful and went above and beyond to make sure I got exactly what I needed. I will be highly recommending Austin Murray- State Farm Insurance to all my friends and family!"
"Thank you for sharing your experience. It's wonderful to hear that Ally was able to assist you so effectively and make the process smooth. Your recommendation means a lot, and we're glad to have been able to meet your needs. If there's anything else we can do for you, please let us know."
Lanika Benford
May 13, 2025
"She answered every question I had. She took her time and made sure I completely understood everything. She was very nice."
"Thank you, Lanika, for sharing your experience. It's wonderful to hear that all your questions were answered thoroughly and that you felt well-informed. Providing clear and helpful service is important to us, and we're glad you found the interaction pleasant. Your feedback is greatly appreciated."
quila chloe
May 13, 2025
"When a complication with my bill went wrong, anna was a tremendous help! she kept me updated with the steps and was very through on the steps moving forward. Anna is the reason i’m staying with state farm."
"Thank you so much for sharing your experience. It's wonderful to hear how Anna was able to assist you with your billing issue and keep you informed throughout the process. Your satisfaction is important to us, and we're glad to have you as part of our State Farm family."
Kole Green
May 12, 2025
"Ally was great and made everything fast and easy"
"Thank you, Kole, for sharing your experience with us. It's wonderful to hear that Ally was able to assist you efficiently and make the process smooth. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with our team."
irma avila
May 9, 2025
"Great customer service! They were able to help us get a great quote!!"
"Thank you, Irma, for sharing your positive experience with us! We're delighted to hear that our team was able to assist you in finding a great quote. Providing excellent customer service is our priority, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
Eric Weeks
May 8, 2025
"New customer here. This office is great to work with. The staff are extremely helpful with anything that I have needed so far."
"Thank you, Eric, for sharing your experience with us. It's wonderful to hear that our team has been able to assist you effectively. We're committed to providing the best service possible, and your feedback is greatly appreciated. If there's anything else you need, feel free to reach out."
Haley James
May 6, 2025
"You won’t find a better insurance office! Every staff member is extremely knowledgeable and helpful. Ally has written many policies for myself & my family. We have all been extremely pleased. Thanks, Ally!"
"Thank you, Haley, for sharing such a positive review. It's wonderful to hear that Ally and the team have been able to assist you and your family so effectively. Your satisfaction is our top priority, and we're delighted to know you’ve had such a great experience with our office. We appreciate your trust in us for your insurance needs."
Bob Clayton
May 6, 2025
"This is the best insurance office around! Ally was extremely helpful and saved me money on my policy while also increasing my coverage! Go see her!"
"Thank you for sharing your positive experience with us! It's wonderful to hear that Ally was able to assist you in saving money while enhancing your coverage. Your recommendation means a lot, and we're glad to have you as part of our community."
Hunter James
May 6, 2025
"The staff at Austin Murray’s State Farm are the best! They’re always so kind and willing to help. Not to mention- the rates can’t be beat!"
"Thank you, Hunter, for sharing your positive experience with us! It's wonderful to hear that our team has been kind and helpful, and that you're pleased with our rates. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Jon McLaughlin
May 5, 2025
"Easy to work with. Prompt, professional service!"
"Thank you, Jon, for sharing your experience. Your feedback is greatly appreciated, and we're glad to have met your expectations."
Kelsey Clayton
May 5, 2025
"Ally was awesome!! Highly recommend her for all your insurance needs!!"
"Thank you so much, Kelsey, for sharing your positive experience with Ally! Your recommendation means a lot to us, and we're glad to have you as a valued customer. If there's anything else we can do for you, please let us know."
Lisa Kennedy
May 1, 2025
"Wonderful to work with. Satisfied with my premiums for all my needs with vehicles and homes."
"Thank you, Lisa, for sharing your positive experience. It's great to hear that you're satisfied with the premiums for your vehicles and homes. Your feedback is truly appreciated, and we're glad to have been able to meet your needs. If there's anything else we can assist you with, feel free to reach out."
Elora
February 21, 2025
"Best of the best! The previous company I was with kept increasing my premiums every six months by 10%-20% and I kept having to reduce my coverage to offset the increase in premiums. I was starting to feel underinsured and discouraged. Katie and Anna were quick to help me! I now have almost triple the coverage and feel safe again. Peace of mind is PRICELESS. Thanks team!! Y’all are awesome."
"Thank you so much, Elora! We're thrilled to hear that you think we're the best of the best! If you ever need anything else, we're here to help."
Cole Green
February 18, 2025
"Austin took time with me this afternoon to chat all things insurance related. He helped me to understand the value of my coverages and I was impressed with his personable and knowledgeable demeanor. I’d recommend him to anyone!"
"Thank you, Cole, for sharing your experience. It's great to hear that Austin was able to provide clarity on your insurance coverages and that you found his approach both personable and knowledgeable. Your recommendation means a lot, and we're glad to have been of assistance."
Shaun Mckee
January 23, 2025
"Great people to work with! Friendly service and great rates."
"Hi Shaun, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our friendly service and found our rates great. It's always a pleasure to work with customers like you. If you ever need anything else, feel free to reach out. Best regards, Austin"
charles hughes
January 21, 2025
"Ally was very helpful and a pleasure to work with and was very pleased that Mr Murray took the time to come by and make sure I was taken care of"
"Hi Charles, Thank you so much for your wonderful review! I'm thrilled to hear that Ally was helpful and that you appreciated Mr. Murray's visit. We always strive to ensure our customers feel well taken care of. Your feedback means a lot to us! Best regards"
Benito Villanueva
January 16, 2025
"I had a very pleasant experience with the personal who very professional and courteous. I was surprised with the savings with my new policy. Thanks guys!!👍"
"Thank you, Benito! We're delighted to hear about your pleasant experience and the savings on your new policy. Your feedback means a lot to us!"
Stephanie Stone
January 3, 2025
"This is BY FAR the best insurance office I have ever dealt with! Austin, Katie, Ally and Anna are so amazing! Every time I walk in the door it feels like home!!"
"Thank you, Stephanie! It's wonderful to hear that you feel at home with us. Austin, Katie, Ally, and Anna are delighted to know they've made such a positive impact. Your feedback truly means a lot!"