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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Edward Tristan

July 9, 2025

5  out of  5
rating by Edward Tristan
"Allie was very helpful and diligent about getting me A good full coverage policy. A lot more helpful than other companies definitely would recommend going through their agency."
We responded:
"Thank you, Edward, for sharing your positive experience with Allie. It's wonderful to hear that she was able to assist you in finding a full coverage policy that meets your needs. We appreciate your recommendation and are glad to have been more helpful than other companies. Your feedback is invaluable to us."
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Reese Ganster

July 4, 2025

4  out of  5
rating by Reese Ganster
"I had a great experience working with Anna. She was kind and courteous and didn’t lead with the typical cold call approach to our conversation. Beyond Anna the team at Austin Murray was knowledgeable and made me feel that no question was too “stupid” to be asked. Would recommend to anyone looking for a professional and attentive experience!"
We responded:
"Thank you, Reese, for sharing your experience with us. It's wonderful to hear that Anna and the team made you feel comfortable and valued during your interactions. We strive to provide a professional and attentive service, and it's great to know that we met your expectations. Your recommendation means a lot to us, and we appreciate your feedback. If there's anything else we can do for you, please let us know."
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Jess

July 4, 2025

5  out of  5
rating by Jess
"Easy to work with and very helpful."
We responded:
"Thank you, Jess, for your wonderful feedback! It's great to hear that you found the experience easy and helpful. Your satisfaction is our priority, and we're glad we could assist you with your auto insurance needs."
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Janicely Castro

July 3, 2025

5  out of  5
rating by Janicely Castro
"So thankful for Austin & the team at StateFarm!! The office is great and their agents are friendly, knowledgeable, and always quick to respond. I've had a great experience with them thus far :)"
We responded:
"Thank you, Janicely, for sharing your positive experience with us! We're delighted to hear that you appreciate the friendly and knowledgeable service from the team. It's wonderful to know that our quick responses and great office environment have made your experience enjoyable. Your feedback means a lot to us, and we're here to assist you whenever you need."
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Hannah G

July 3, 2025

5  out of  5
rating by Hannah G
"Highly recommend! The team at this insurance agency was knowledgeable, responsive, and easy to work with. They helped me find the right coverage at a competitive rate and explained everything clearly. I really appreciated their professionalism and attention to detail. Excellent customer service from start to finish!"
We responded:
"Thank you so much for your kind words and recommendation, Hannah. We're delighted to hear that our team was able to assist you effectively and provide the coverage you needed. It's wonderful to know that you appreciated our professionalism and attention to detail. Your feedback motivates us to continue delivering excellent customer service. If you have any more questions or need further assistance, feel free to reach out."
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Garrett Rader

July 3, 2025

5  out of  5
rating by Garrett Rader
"Best office around! Everyone is always so nice, and helpful especially Anna!"
We responded:
"Thank you, Garrett, for sharing your positive experience with us! We're delighted to hear that you find our office welcoming and helpful. Anna will be pleased to know she made such a great impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Katie Hughett

July 2, 2025

5  out of  5
rating by Katie Hughett
"Couldn’t be happier with Austin Murray State Farm!"
We responded:
"Katie, Thank you for trusting our team with all your Insurance needs."
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Kendall Harris

July 2, 2025

5  out of  5
rating by Kendall Harris
"Everyone at Austin Murray has a person-first (not sales-first) approach. They unconditionally prioritize their customers’ individual needs and support them throughout their insurance journey. From Anna’s warm, spirited greeting when someone walks through the door to Stephanie’s thoughtful, insightful insurance advice given along the way, the Austin Murray State Farm team serves with purpose and care!"
We responded:
"Thank you, Kendall, for sharing your experience with us. It's wonderful to hear that our team's person-first approach made a positive impact on your insurance journey. Anna and Stephanie will be delighted to know their efforts are appreciated. We are committed to supporting our customers with purpose and care, and your feedback reinforces our dedication to this mission. Your kind words mean a lot to us."
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Laura Howse

July 2, 2025

5  out of  5
rating by Laura Howse
"Office staff is very quick to answer emails and explain complex insurance scenarios in a simple way."
We responded:
"Thank you, Laura, for sharing your positive experience with our office staff. It's great to hear that our team was able to respond quickly and simplify complex insurance scenarios for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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layden badgett

July 1, 2025

5  out of  5
rating by layden badgett
"Absolutely amazing experience with Austin’s State Farm team! Katie was show-stopping, knowledgeable, quick, and incredibly helpful. Anna made us feel so welcome and ensured all our needs were met with care. Top-tier service from start to finish!"
We responded:
"Thank you so much for sharing your experience with our team! It's wonderful to hear that Katie and Anna were able to provide you with such exceptional service. We're delighted that you felt welcomed and well taken care of throughout the process. Your feedback is greatly appreciated and motivates us to continue delivering top-tier service. If there's anything else we can assist you with, please let us know."
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Ashley

July 1, 2025

5  out of  5
rating by Ashley
"Very friendly and helpful!"
We responded:
"Thank you, Ashley, for sharing your positive experience! It's wonderful to hear that you found our team friendly and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you ever have any questions or need assistance, feel free to reach out. "
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Shane Harris

June 30, 2025

5  out of  5
rating by Shane Harris
"Patient and workable. Nice people."
We responded:
"Thank you, Shane, for sharing your positive experience with us. We're glad to hear that you found our team patient and workable. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Andrew Barber

June 17, 2025

5  out of  5
rating by Andrew Barber
"Austin Murray and his team has been taking care of my family for almost 5 years now. I don’t have a bad thing to say about this team, I highly recommend you give them a chance to earn your business!"
We responded:
"Thank you, Andrew, for your kind words and for trusting us with your family's insurance needs over the years. We're delighted to hear that you've had such a positive experience with our team. Your recommendation means a lot to us, and we're committed to continuing to provide you with excellent service."
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Marla Swafford

June 9, 2025

5  out of  5
rating by Marla Swafford
"Took care of everything with one phone call."
We responded:
"Thank you, Marla, for your wonderful feedback and perfect rating. It's great to know that you had a positive experience with our insurance services. Your satisfaction is important to us, and we're glad to have met your expectations. If you have any questions or need further assistance, feel free to reach out."
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Kim Pruett

June 4, 2025

5  out of  5
rating by Kim Pruett
"I had a fantastic experience working with Anna! She was incredibly personable and friendly from the very start. What stood out most was her genuine approach—she wasn't trying to "sell" me anything. Instead, she took the time to explain my options clearly, made thoughtful suggestions to lower my rate, and even helped increase my coverage where it made sense. I felt completely taken care of and confident that my new-to-me car is covered. I also want to give kudos to Austin, the owner and agent. He’s always been kind, honest, and forthright. It’s clear that he truly values his clients and is committed to doing right by them. I really appreciate the integrity and care this team brings to their work—highly recommend!"
We responded:
"Thank you so much, Kim, for sharing your experience with us! It's wonderful to hear that Anna made such a positive impact by providing clear explanations and thoughtful suggestions. We're delighted that you feel confident and well taken care of with your car coverage. Your kind words about Austin and the team's integrity and commitment mean a lot to us. We truly appreciate your recommendation and look forward to continuing to serve you with the same level of care and dedication."
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Andrew Howard

June 3, 2025

5  out of  5
rating by Andrew Howard
"Just switched to State Farm, other company kept increasing rates with no claims. Everyone I have spoke to is very nice and the rates were great."
We responded:
"Thank you, Andrew, for sharing your experience. It's great to hear that you found our team helpful and our rates competitive. We're committed to providing excellent service and are glad to have you with us at State Farm. If you have any questions or need assistance, feel free to reach out."
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dennis mullins

May 30, 2025

5  out of  5
rating by dennis mullins
"I had received an unsolicited quote from another insurance company for homeowners that led me to getting quotes from several to see if I could match it. Turns out State Farm was competitive with all the companies that claimed to be lower on homeowners and was quite a bit lower on auto and umbrella liability. The agent that sent the unsolicited (fictional) quote couldn’t really deliver even though I had auto insurance with them and met all other requirements for their lowest rate…so much for Good Hands. Now all my insurance business is in better hands. Thanks Ally and Anna!"
We responded:
"Thank you, Dennis, for sharing your experience. It's great to hear that our quotes were competitive and that you found value in our offerings for homeowners, auto, and umbrella liability insurance. We're glad Ally and Anna could assist you in making the switch and ensuring your insurance needs are well taken care of. Your trust in us means a lot, and we're here to support you with any future needs."
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Alyssa Lent

May 29, 2025

5  out of  5
rating by Alyssa Lent
"From the front desk to the agent (Ally) was a very quick and easy process. Ally was very nice and understanding this was my first time insuring a vehicle in another state. I appreciate her patience with me and also meeting all of my needs for insurance."
We responded:
"Thank you, Alyssa, for sharing your experience with us. It's wonderful to hear that Ally made the process smooth and was able to assist you with your insurance needs. We appreciate your kind words and are glad to have been able to help you with your first out-of-state vehicle insurance. Your feedback means a lot to us, and we're here to support you whenever you need."
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Sam Griffey

May 28, 2025

5  out of  5
rating by Sam Griffey
"This office has had fantastic customer service!"
We responded:
"Thank you, Sam, for sharing your positive experience with our office. We're delighted to hear that our customer service met your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Wanda Scott

May 19, 2025

5  out of  5
rating by Wanda Scott
"I had spoken with no less than 15 other agents/insurance companies and it was a nightmare! That is until I spoke with Ally this morning. She was a pleasure to speak with and she was so very helpful and went above and beyond to make sure I got exactly what I needed. I will be highly recommending Austin Murray- State Farm Insurance to all my friends and family!"
We responded:
"Thank you for sharing your experience. It's wonderful to hear that Ally was able to assist you so effectively and make the process smooth. Your recommendation means a lot, and we're glad to have been able to meet your needs. If there's anything else we can do for you, please let us know."
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Lanika Benford

May 13, 2025

5  out of  5
rating by Lanika Benford
"She answered every question I had. She took her time and made sure I completely understood everything. She was very nice."
We responded:
"Thank you, Lanika, for sharing your experience. It's wonderful to hear that all your questions were answered thoroughly and that you felt well-informed. Providing clear and helpful service is important to us, and we're glad you found the interaction pleasant. Your feedback is greatly appreciated."
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quila chloe

May 13, 2025

5  out of  5
rating by quila chloe
"When a complication with my bill went wrong, anna was a tremendous help! she kept me updated with the steps and was very through on the steps moving forward. Anna is the reason i’m staying with state farm."
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear how Anna was able to assist you with your billing issue and keep you informed throughout the process. Your satisfaction is important to us, and we're glad to have you as part of our State Farm family."
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Kole Green

May 12, 2025

5  out of  5
rating by Kole Green
"Ally was great and made everything fast and easy"
We responded:
"Thank you, Kole, for sharing your experience with us. It's wonderful to hear that Ally was able to assist you efficiently and make the process smooth. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with our team."
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irma avila

May 9, 2025

5  out of  5
rating by irma avila
"Great customer service! They were able to help us get a great quote!!"
We responded:
"Thank you, Irma, for sharing your positive experience with us! We're delighted to hear that our team was able to assist you in finding a great quote. Providing excellent customer service is our priority, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Eric Weeks

May 8, 2025

5  out of  5
rating by Eric Weeks
"New customer here. This office is great to work with. The staff are extremely helpful with anything that I have needed so far."
We responded:
"Thank you, Eric, for sharing your experience with us. It's wonderful to hear that our team has been able to assist you effectively. We're committed to providing the best service possible, and your feedback is greatly appreciated. If there's anything else you need, feel free to reach out."