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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of harley gray

harley gray

November 7, 2024

5  out of  5
rating by harley gray
"Austin Murray Office is amazing! I have been insured with for almost 2 years now. The nicest people you could talk too. And they have the best prices for insurance. I would most definitely recommend them!"
We responded:
"Thank you so much for your kind words, Harley! We're delighted to hear that you've had such a positive experience with us over the past two years. It's fantastic to know that you find our team friendly and our prices competitive."
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Ashley Dodson

November 7, 2024

5  out of  5
rating by Ashley Dodson
"I’ve been with this company for many years ! They are so professional, very helpful, and I highly recommend them! 😊"
We responded:
"Thank you so much for your kind words and for being with us for so many years! We're delighted to hear that you find our team professional and helpful."
Profile photo of Peyton Griswold

Peyton Griswold

November 7, 2024

5  out of  5
rating by Peyton Griswold
"All the staff are extremely friendly and are willing to help"
We responded:
"Thank you for the fantastic review, Peyton! It's wonderful to hear that our staff's friendliness and willingness to help made a positive impact on your experience. We appreciate your support and look forward to continuing to assist you!"
Profile photo of Anna Commins

Anna Commins

October 21, 2024

5  out of  5
rating by Anna Commins
"Best office ever!!! Everyone is kind and the girls are so helpful with all my questions! 10/10!"
We responded:
"Thank you so much for your fantastic review, Anna! We're delighted to hear that you found our team kind and helpful. Your 10/10 rating means a lot to us, and we're always here to assist with any questions you have!"
Profile photo of Denisse Ledesma

Denisse Ledesma

October 18, 2024

5  out of  5
rating by Denisse Ledesma
"Very helpful and great rates"
We responded:
"Thanks so much for the kind words, Denisse! It's fantastic to hear that you found our services helpful and our rates great. We appreciate your feedback and look forward to continuing to serve you!"
Profile photo of matthew carson

matthew carson

October 17, 2024

5  out of  5
rating by matthew carson
"Zero complaints. Friendly knowledgeable staff, made changing my home owners and car insurance a breeze and the most important part I'm saving almost $50 a month for better coverage."
We responded:
"Thank you for sharing your experience! It's fantastic to hear that the staff's friendliness and knowledge made the process smooth for you. Saving almost $50 a month for better coverage is a great outcome!"
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Mike Williams

October 17, 2024

5  out of  5
rating by Mike Williams
"Great service and Ally is amazing"
We responded:
"Thank you so much for the fantastic review! It's wonderful to hear that Ally provided amazing service. We appreciate your support and look forward to continuing to serve you!"
Profile photo of Jacob Fleming

Jacob Fleming

October 11, 2024

5  out of  5
rating by Jacob Fleming
"Ally was awesome! Very friendly and prompt on getting everything done and did everything she said she'd do as well as when/in the time frame she said she would do it. Saved me a little over $200 on a 6 month auto premium and about $600 on a yearly home policy. Highly recommend!"
We responded:
"Thank you so much for sharing your experience, Jacob! It's fantastic to hear that Ally was able to assist you promptly and deliver on her promises. Saving over $200 on your auto premium and about $600 on your home policy is incredible!"
Profile photo of Tyler Wynn

Tyler Wynn

October 10, 2024

5  out of  5
rating by Tyler Wynn
"Being a first-time homebuyer is full of scary challenges and homeowners insurance was something I knew nothing about. Ally was fantastic walking me through the process and teaching me all the basics! Great experience!"
We responded:
"Thank you for sharing your experience, Tyler! It's wonderful to hear that Ally was able to guide you through the complexities of homeowners insurance and make the process easier for you. We're delighted you had a great experience!"
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Emily Holland

October 5, 2024

5  out of  5
rating by Emily Holland
"I had to tow my vehicle to two different dealerships within a week - the young ladies at the office are always very sweet and took care of the towing cost in full - I appreciate very much"
We responded:
"Thank you so much for sharing your experience, Emily! We're delighted to hear that the team was able to assist you promptly and cover the towing costs. Your appreciation means a lot to us, and we're always here to help!"
Profile photo of Kelly Commins

Kelly Commins

September 23, 2024

5  out of  5
rating by Kelly Commins
"The whole office seems so energetic and happy to help. Anna reached out and gave us a quote for all of our policies to see about a better rate!! She was so helpful in the whole process."
We responded:
"Thank you for sharing your experience, Kelly! It's fantastic to hear that the office's energy and willingness to help made a positive impression. Anna is indeed wonderful at what she does, and we're glad she could assist you with your quotes and help find a better rate. We're always here to help!"
Profile photo of Ally Allen

Ally Allen

September 23, 2024

5  out of  5
rating by Ally Allen
"10/10 would recommend Austin Murray State Farm to anyone!"
We responded:
"Thank you so much for the fantastic recommendation! We're delighted to hear that you had such a positive experience with us."
Profile photo of Josh Smercyzanski

Josh Smercyzanski

September 23, 2024

5  out of  5
rating by Josh Smercyzanski
"This office is great!! Everyone is so friendly and they are always on top of everything! 10/10 Service"
We responded:
"Thank you so much for your kind words, Josh! We're delighted to hear that you had such a positive experience with our team. It's fantastic to know that our friendly service and attention to detail made a difference for you. We appreciate your support and look forward to continuing to provide top-notch service!"
Profile photo of Suzanne Nicholson

Suzanne Nicholson

August 26, 2024

5  out of  5
rating by Suzanne Nicholson
"Everyone is so friendly and when we recently Insured another home, they handled it quickly and the 1-year premium was great. I would highly recommend Austin Murray's State Farm."
We responded:
"Thank you so much for your kind words, Suzanne! We're delighted to hear that you found our team friendly and efficient. It's wonderful to know that insuring your new home was a smooth process and that you were pleased with the premium. Your recommendation means a lot to us!"
Profile photo of Jeremy Owens

Jeremy Owens

August 6, 2024

5  out of  5
rating by Jeremy Owens
"I always get the best customer service from Austin Murray State Farm! Anna and Katie go the extra mile to answer my questions. I really appreciate you guys!"
We responded:
"Thank you so much for your kind words, Jeremy! We're delighted to hear that Anna and Katie have been able to assist you effectively. Your appreciation means a lot to us!"
Profile photo of Emily Rose Peterson

Emily Rose Peterson

August 6, 2024

5  out of  5
rating by Emily Rose Peterson
"Everyone is always so helpful and Anna has gone above and beyond for us! They are all friendly and want to help you the best they can!"
We responded:
"Thank you, Emily! It's fantastic to hear that Anna and the team have provided such exceptional service. We truly appreciate your kind words and look forward to continuing to support you!"
Profile photo of Clarissa Schmidt

Clarissa Schmidt

August 2, 2024

1  out of  5
rating by Clarissa Schmidt
"I've had to pay over $500 out of pocket for an accident that was not my fault. They will not refund me even with my receipts. They've been very hard to deal with and they have 20 days after the accident when they reached back out to me Larry Bass. And Austin Murray I cannot believe how they can keep their jobs 😔"
We responded:
"What are you talking about?? My office as well myself have BENT OVER BACKWARDS FOR YOU. Including offering to do your grocery shopping for you because you said you were in pain after the accident. Me, myself, hand delivered documents to your house to make things more convenient for you. We drove to the scrap yard an hour away to get you an extra $300 for your claim. The $500 you will get back, but there is subrogation that has to take place which happens all the time with every insurance company, This has been explained to you several times. As I’m typing this out I have your check on my desk to give to you if you would have answered the DOZENS of phone calls, texts, and emails that my office has sent you the last couple of weeks. For you to try to say my office or I don’t deserve our jobs is very offensive. Maybe you will receive a notification from this response and come get your money so I can no longer be accused of “not doing my job.”"
Profile photo of Bryan Sosebee

Bryan Sosebee

August 2, 2024

5  out of  5
rating by Bryan Sosebee
"To be honest, I was worried about dealing with such a young agency BUT....I have been completely astounded by their work ethic and drive!! They are eager to please and always go above and beyond! I have tons of items insured and they have helped me with optimal coverage at a price that won't break the bank. Thanks to all the amazing staff!!!!"
We responded:
"Thank you so much for your kind words, Bryan! It's fantastic to hear that our team's work ethic and drive have made such a positive impact on your experience. We're dedicated to providing optimal coverage at affordable prices and are always here to help. Your support means a lot to us!"
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Tyler Lewis

August 1, 2024

5  out of  5
rating by Tyler Lewis
"Super helpful with getting my insurance policy and saving me money"
We responded:
"Thanks for sharing your experience, Tyler! It's great to hear that the process was helpful and that you were able to save money. We're here whenever you need us!"
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Ryan Ware

July 30, 2024

5  out of  5
rating by Ryan Ware
"I called Anna this morning in a panic needing to add a car to my insurance policy asap. I had a million questions and she answered every one professionally and promptly. Thus was my 1st time dealing with her but won't be the last. Thx Anna you're the best"
We responded:
"Thank you for sharing your experience, Ryan! Anna is fantastic at handling urgent requests and answering all questions with professionalism. We're glad she could assist you quickly and efficiently. Looking forward to serving you again!"
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Jason Ennis

July 23, 2024

5  out of  5
rating by Jason Ennis
"Absolutely the best service I've had. Greatly appreciate Katie and her help with getting me a new policy. Highly recommend this agency!"
We responded:
"Thank you so much for your kind words, Jason! We're thrilled to hear that Katie was able to assist you with your new policy. Your recommendation means a lot to us!"
Profile photo of natalie hilton

natalie hilton

July 23, 2024

5  out of  5
rating by natalie hilton
"This office is AH- MA- ZING!!!! They always answer the phone when I need them & they are all so sweet. 10/10 Would recommend them for anyone in the area who needs insurance!!"
We responded:
"Thank you so much for your kind words, Natalie! We're thrilled to hear that our team has been able to assist you promptly and with a smile. Your recommendation means the world to us!"
Profile photo of Jerry Hill

Jerry Hill

July 18, 2024

5  out of  5
rating by Jerry Hill
"I switched my auto and homeowners policy to Austin Murray - State Farm after being with my previous provider for 20 + years. I had a fantastic experience with Anna and Katie, and saved money while doing so. 5 stars!"
We responded:
"Thank you for sharing your experience, Jerry! We're thrilled to hear that Anna and Katie provided fantastic service and helped you save money. Your trust means a lot to us, especially after 20+ years with your previous provider!"
Profile photo of Austin Arnold

Austin Arnold

July 18, 2024

5  out of  5
rating by Austin Arnold
"Best Customer Service! Amazing team members, world class office!"
We responded:
"Thank you for your kind words, Austin! We're thrilled to hear you had a great experience with our team and enjoyed our office. We look forward to continuing to serve you!"
Profile photo of Lisa Hooker

Lisa Hooker

July 15, 2024

5  out of  5
rating by Lisa Hooker
"Katie was awesome to help me get the coverage I needed and she was prompt to respond to questions I had. Thank you so much Katie for your help!"
We responded:
"Thank you for sharing your positive experience with Katie! We're glad to hear she was able to provide you with the coverage you needed and promptly address your questions. We appreciate your feedback!"