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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jo Butler

October 5, 2026

5  out of  5
rating by Jo Butler
"Today I added another vehicle to my existing State Farm account. Ally was the person I spoke with, and she was very accommodating, friendly, and seemed quite genuinely interested in helping me achieve my goal for today. She gave me a quote and insured my vehicle over the phone. Just go ahead and ask to speak with Ally when you call!"
We responded:
"Jo, Thank you so much for sharing your experience with our agency. It is such a pleasure getting to assist you with your Insurance needs and save you money in the process. "
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The_Rogue 4K

October 3, 2026

5  out of  5
rating by The_Rogue 4K
"Alley Allen is knowledgeable and always there to let you know of any questions you have for her."
We responded:
"Thank you for sharing your experience with Alley Allen. It's wonderful to hear that her knowledge and availability have made a positive impact. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any more questions or need assistance, feel free to reach out."
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Gloria Scott Richmond (GSR)

October 1, 2026

5  out of  5
rating by Gloria Scott Richmond (GSR)
"Ally is the best! She is intentional and takes the time to explain what State Farm has to offer."
We responded:
"Thank you, Gloria, for sharing your experience with Ally at our agency. It's wonderful to hear that her intentional approach and thorough explanations made a positive impact. We appreciate your feedback and are glad to have you as a valued customer."
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Katelyn Umberger

October 1, 2026

5  out of  5
rating by Katelyn Umberger
"Ally at Austin Murray's office is always so kind when I talk to her!"
We responded:
"Thank you for sharing your experience with Ally at Austin Murray's office. It's wonderful to hear that her kindness made a positive impact during your interactions. We appreciate your feedback and are delighted to know that our team is meeting your expectations. If you have any further questions or need assistance, feel free to reach out. Your satisfaction is important to us, and we're here to help with your auto insurance needs."
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Nick Osborne

September 30, 2026

5  out of  5
rating by Nick Osborne
"Working with Josh at Austin Murray’s office was hands down one of the best customer service experiences I’ve had. He made the entire insurance process completely seamless from start to finish.
No matter how big or small my questions were, Josh took the time to answer every single one with a genuinely gracious, patient attitude. He broke everything down clearly so it was super easy to understand, without any confusing jargon or hassle. He definitely earned my business that day, and I wouldn’t hesitate to recommend him to anyone looking for great service."
We responded:
"Thank you, Nick, for sharing your experience with Josh at Austin Murray's office. It's wonderful to hear that Josh provided such a seamless and informative experience during your insurance process. His dedication to answering all your questions with clarity and patience truly reflects our commitment to exceptional service. Your recommendation means a lot, and we're delighted to have earned your business. If you ever need further assistance, we're here to help with any of your insurance needs."
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Claire Osborne

September 30, 2026

5  out of  5
rating by Claire Osborne
"Josh Blackburn helped me tremendously with my car insurance! Great service!"
We responded:
"Thank you, Claire, for sharing your experience with Josh Blackburn. It's wonderful to hear that you received great service with your car insurance needs. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any more questions or need further assistance, feel free to reach out."
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Luda Osborne

September 30, 2026

5  out of  5
rating by Luda Osborne
"Dealing with insurance is usually a headache, but working with Josh has made the entire process less stressful. Josh loves what he does and you can tell the difference when working with him. He is incredibly knowledgeable, super quick to answer any questions, and goes out of his way to make sure you’re getting the right coverage without paying for things you don't need."
We responded:
"Thank you for sharing your experience with Josh at Austin Murray - State Farm Insurance. It's wonderful to hear that he has made the insurance process less stressful for you. His dedication to providing knowledgeable and efficient service while ensuring you have the right coverage is something we strive for with every customer. Your feedback is greatly appreciated and helps us continue to deliver exceptional service."
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TJ Binder

September 29, 2026

5  out of  5
rating by TJ Binder
"Austin and his team are wonderful to work with. They made bundling all of my families insurance policies so easy. Everyone at the office is incredibly welcoming and happy to help. Would recommend their services to anyone!"
We responded:
"Thank you, TJ, for sharing your experience with me and the team. It's great to hear that bundling your family's insurance policies was a smooth process and that you felt welcomed by everyone at the office. Your recommendation means a lot, and we're glad to have been able to assist you with your insurance needs."
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Hunter Foskey

September 29, 2026

5  out of  5
rating by Hunter Foskey
"That best insurance in the business. He explained insurance and made it simple for me to understand. Wouldn’t go anywhere else for insurance"
We responded:
"Thank you, Hunter, for sharing your experience. It's wonderful to hear that the explanation of insurance was clear and easy to understand. Your satisfaction is important, and it's great to know you feel confident choosing us for your insurance needs. Your feedback is greatly appreciated!"
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J M

September 28, 2026

5  out of  5
rating by J M
"The people at Austin Murray have been great to me and I especially appreciate Ally"
We responded:
"Thank you for sharing your positive experience with Austin Murray - State Farm Insurance Agent. It's wonderful to hear that our team has been great to you, and Ally's efforts are especially appreciated. Your feedback is invaluable and motivates us to continue providing excellent service. If you have any further thoughts or need assistance, feel free to reach out."
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Jo Johnson

September 23, 2026

5  out of  5
rating by Jo Johnson
"Always ready and willing to assist! Always willing to help me find savings discounts. Always kind and helpful!"
We responded:
"Thank you, Jo! Helping you find every discount you qualify for is exactly what we love to do. We appreciate you trusting our team, and we're always just a call or text away if anything changes. – Austin & the team"
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Robin

September 23, 2026

5  out of  5
rating by Robin
"Austin Murray State Farm has taken exceptional care of us for years. The employees there are always so helpful, very personable, very prompt to address questions and concerns and always willing to help facilitate claims as quickly as possible. We’ve used them for many years and will continue to be customers for many more!"
We responded:
"Thank you, Robin, for sharing your experience with Austin Murray State Farm. It's wonderful to hear that our team has consistently provided helpful, personable, and prompt service over the years. We're committed to facilitating claims efficiently and addressing any questions or concerns you may have. Your continued support means a lot to us, and we're grateful to have you as a valued customer."
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Bethanne Adams

September 23, 2026

5  out of  5
rating by Bethanne Adams
"Ally was very efficient in explaining my policy and coverage!!"
We responded:
"Thank you, Bethanne, for sharing your experience with Ally. It's wonderful to hear that she efficiently explained your policy and coverage. Providing clear and helpful information is a top priority, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Pamela Hudson

September 11, 2026

5  out of  5
rating by Pamela Hudson
"Ally was amazing!!! She helped me save over $200 by bundling auto and life insurance. Thank you Ally!"
We responded:
"Thank you, Pamela, for sharing your experience! It's wonderful to hear that Ally was able to assist you in saving over $200 by bundling your auto and life insurance. Providing valuable solutions and exceptional service is always our aim. Your feedback is greatly appreciated and motivates us to continue delivering top-notch service."
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Britton Keyes

August 20, 2026

5  out of  5
rating by Britton Keyes
"Austin and his team are top notch and best around! You won’t find anyone else who cares more about the wellbeing and satisfaction of you and your family. They genuinely care and put the customer first. You will not be disappointed!"
We responded:
"Thank you for sharing your positive experience the team. It's wonderful to hear that their dedication to customer care and satisfaction made such a strong impression. Your feedback is greatly appreciated and helps us continue to provide exceptional service."
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Kaneeshia Y

August 7, 2026

5  out of  5
rating by Kaneeshia Y
"I’m new to State Farm, and so far I’ve had a great experience. McKinley was very friendly, patient, and helpful when going over my auto insurance. She took the time to explain everything clearly and made sure I understood my coverage and answered any questions I had. I really appreciated how pleasant and easy she made the process. Great customer service and a wonderful first impression!"
We responded:
"Thank you for sharing your experience with us! We're delighted to hear that McKinley provided you with friendly, patient, and helpful service while explaining your auto insurance coverage. Ensuring our customers fully understand their policies is a top priority, and it's wonderful to know that McKinley made the process pleasant and easy for you. We appreciate your feedback and are glad to have made a great first impression. Looking forward to continuing to serve your insurance needs!"
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Nicole Flory

July 8, 2026

5  out of  5
rating by Nicole Flory
"Super friendly staff! We have been State Farm clients for many years and have always been happy with our care. I highly recommend Austin Murray and his staff to take care of all your insurance needs!"
We responded:
"Thank you, Nicole, for sharing your positive experience! It's wonderful to hear that you've been happy with the care provided over the years. Your recommendation means a lot to us, and we're glad to have you as part of our State Farm family. If there's anything else we can assist you with, feel free to reach out."
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Mason Killingsworth

July 8, 2026

5  out of  5
rating by Mason Killingsworth
"Austin and his team are the best around! They will get you taken care of. I highly recommend them to anyone."
We responded:
"Thank you, Mason, for your kind words and for taking the time to share your experience. It's wonderful to hear that you feel well taken care of by the team. Your recommendation means a lot to us, and we're grateful for your support. If there's anything else we can do for you, please let us know."
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Virgilio Young

July 8, 2026

5  out of  5
rating by Virgilio Young
"They always very helpful and very friendly and I always love there services with there customers 😀 they treat like a family..."
We responded:
"Thank you, Virgilio, for sharing your wonderful feedback! It's fantastic to hear that you feel like part of the family with us. We're delighted to know that our team has been helpful and friendly in providing you with the services you love. Your satisfaction is our top priority, and your kind words mean a lot to us. Looking forward to continuing to serve you!"
Profile photo of Jean Keller

Jean Keller

July 8, 2026

5  out of  5
rating by Jean Keller
"We have been with Austin Murray State Farm for years now and they have always taken care of us. I called in today having questions regarding our account and to make a payment and McKinley(spelling) was very helpful and answered all my questions and updated my information for me. Highly recommend them if you’re looking for a new insurance!"
We responded:
"Thank you, Jean, for sharing your experience with us. It's wonderful to hear that McKinley was able to assist you effectively and address all your questions. We truly appreciate your long-term trust in our agency and your recommendation means a lot to us. We're committed to providing the best service possible and are always here to help with any of your insurance needs."
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Shelly Higgins

June 11, 2026

5  out of  5
rating by Shelly Higgins
"I am not a client of Ally’s because I already have a long-time insurance agent through State Farm in my local town, but I know Ally through our BNI group and would not hesitate to recommend her. She is knowledgeable, trustworthy, and genuinely cares about helping people find the best coverage for their needs.

I’ve seen firsthand how quickly she responds to questions and how hard she works to find the best quotes and options for her clients. Ally is professional, dependable, and committed to providing excellent customer service. If you’re looking for an insurance agent who will work diligently on your behalf, Ally is someone you can trust.

Highly recommend!"
We responded:
"Thank you so much for sharing your positive experience and recommendation. It's wonderful to hear that Ally's dedication and professionalism have made such a strong impression. Your kind words about her responsiveness and commitment to excellent customer service truly reflect the values we strive to uphold. We appreciate your support and trust in recommending Ally to others."
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Tim Truelove

June 9, 2026

5  out of  5
rating by Tim Truelove
"Austin Murray State Farm has been extremely good to myself and family. Alli always goes above and beyond for us ."
We responded:
"Thank you, Tim, for sharing your positive experience with us. It's wonderful to hear that Alli has been able to provide such excellent service to you and your family. We truly appreciate your feedback and are delighted to know that we've met your expectations. Your satisfaction is our priority, and we're here to assist you with any future needs."
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Ken Robinson

June 9, 2026

5  out of  5
rating by Ken Robinson
"Ally did always does a great job in helping my clients have peace of mind on there insurance needs. StateFarm is fantastic!"
We responded:
"Thank you, Ken, for sharing your positive experience! It's wonderful to hear that Ally was able to assist your mortgage client effectively and provide a great policy for their home. Your satisfaction is very important to us, and we appreciate your feedback. If there's anything else we can do for you, please let us know."
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David Shipley

June 9, 2026

5  out of  5
rating by David Shipley
"I reached out and got a quote in it Ally was very informative knowledgeable and very helpful. She also saved me about $1,500 a year with the same are better coverage. Highly recommend her"
We responded:
"Thank you, David, for sharing your experience with us. It's wonderful to hear that Ally was able to assist you effectively and help you save significantly while maintaining or improving your coverage. Your recommendation means a lot, and we're glad to have met your expectations. If there's anything else we can do for you, please let us know."
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Monique Sims

June 3, 2026

5  out of  5
rating by Monique Sims
"Allie has been very helpful and knowledgeable about our new policy with your company and we look forward to being part of State Farm."
We responded:
"Thank you, Monique, for sharing your positive experience. It's wonderful to hear that Allie has been helpful and knowledgeable with your new policy. We're delighted to have you as part of State Farm and look forward to continuing to meet your insurance needs."