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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Taylor Eagle

October 23, 2025

5  out of  5
rating by Taylor Eagle
"Worked with Stephanie and she was great! Attentive! Caring! And super sweet! Great experience!"
We responded:
"Thank you, Taylor, for sharing your experience with us! It's wonderful to hear that Stephanie provided you with attentive and caring service. We're delighted that you had a great experience. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
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Sanford Parker

October 15, 2025

5  out of  5
rating by Sanford Parker
"Best State Farm agent in town, his team is the best I have worked with, Stephanie is helping me now, I plan on staying with State Farm and Austin Murray."
We responded:
"Thank you, Sanford, for sharing your positive experience with us. It's wonderful to hear that Stephanie and the team have been able to assist you effectively. We're grateful for your trust and look forward to continuing to serve your insurance needs with State Farm."
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Jennie Evans

October 14, 2025

5  out of  5
rating by Jennie Evans
"A huge shout out to Stephanie for always taking care of me, She is always so friendly, kind, helpful, and extremely knowledgeable. We appreciate you! Keep up the good work."
We responded:
"Thank you, Jennie, for sharing your positive experience with us. It's wonderful to hear that Stephanie has consistently provided you with friendly and knowledgeable service. Your appreciation means a lot, and we'll be sure to pass along your kind words to her. We look forward to continuing to serve you with the same level of care and dedication."
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keyra Leon

October 9, 2025

5  out of  5
rating by keyra Leon
"Katie was absolutely amazing!! She made the whole process so easy and helped me find the best policies for my needs. She took the time to explain everything clearly and made sure I was fully covered without overpaying. I couldn’t have asked for a better experience. I highly recommend her!!"
We responded:
"Thank you so much for sharing your experience with Katie! It's wonderful to hear that she made the process easy and helped you find the best policies tailored to your needs. Ensuring our customers are fully covered without overpaying is a top priority, and it's great to know Katie delivered on that promise. Your recommendation means a lot to us, and we appreciate your feedback."
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Mikayla Madaris

October 9, 2025

5  out of  5
rating by Mikayla Madaris
"Katie helped us with our home owners insurance and auto insurance as newlyweds and first time home owners! So knowledgeable and helpful."
We responded:
"Thank you, Mikayla, for sharing your experience with us. It's wonderful to hear that Katie was able to assist you with your homeowners and auto insurance needs as newlyweds and first-time homeowners. We take pride in providing knowledgeable and helpful service, and your feedback means a lot to us. If there's anything else we can do for you, please let us know."
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Cameron Robinson

October 9, 2025

5  out of  5
rating by Cameron Robinson
"Ally was such a wonderful person to work with when getting our life insurance policy!"
We responded:
"Thank you, Cameron, for sharing your positive experience with Ally. It's great to hear that she made the process of getting your life insurance policy so pleasant. Your feedback is truly appreciated, and we're glad to have been able to assist you."
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Matt Hilke

October 9, 2025

5  out of  5
rating by Matt Hilke
"Ally is the best! Quickly provided estimates, better than expected rates."
We responded:
"Thank you, Matt, for sharing your positive experience with us. It's wonderful to hear that Ally was able to provide you with quick estimates and rates that exceeded your expectations. Your feedback is greatly appreciated, and we're glad to have you as a valued customer."
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Amy Johnson

October 9, 2025

5  out of  5
rating by Amy Johnson
"Ally was very helpful, and friendly."
We responded:
"Thank you, Amy, for sharing your positive experience. It's wonderful to hear that Ally was helpful and friendly during your visit. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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David Shipley

October 9, 2025

5  out of  5
rating by David Shipley
"I reached out and got a quote in it Ally was very informative knowledgeable and very helpful. She also saved me about $1,500 a year with the same are better coverage. Highly recommend her"
We responded:
"Thank you, David, for sharing your experience with us. It's wonderful to hear that Ally was able to assist you effectively and help you save significantly while maintaining or improving your coverage. Your recommendation means a lot, and we're glad to have met your expectations. If there's anything else we can do for you, please let us know."
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Lamanda Norman

October 9, 2025

5  out of  5
rating by Lamanda Norman
"Stephanie gave me a quote on Auto Insurance. She answered all my questions and helped me try to get the lowest price possible. Thanks Stephanie!"
We responded:
"Thank you, Lamanda, for sharing your experience with us. It's wonderful to hear that Stephanie was able to assist you effectively and help you find the best possible rate for your auto insurance. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Chad Adams

October 9, 2025

5  out of  5
rating by Chad Adams
"Great service. Very quick to respond. Would recommend to any of my family and friends."
We responded:
"Thank you, Chad, for sharing your positive experience. It's wonderful to hear that you found the service quick and responsive. Your recommendation to family and friends means a lot to us. We're committed to providing excellent service and appreciate your support."
Profile photo of Lisa Allen

Lisa Allen

October 9, 2025

5  out of  5
rating by Lisa Allen
"Ally takes care of my insurance needs. She is great to work with and always knows what we need."
We responded:
"Thank you, Lisa, for sharing your experience with us. It's wonderful to hear that Ally has been able to meet your insurance needs so effectively. We appreciate your feedback and look forward to continuing to serve you."
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Ken Robinson

October 9, 2025

5  out of  5
rating by Ken Robinson
"Ally did a great job in getting our mortgage client a great policy for his home! Very satisfied!!!"
We responded:
"Thank you, Ken, for sharing your positive experience! It's wonderful to hear that Ally was able to assist your mortgage client effectively and provide a great policy for their home. Your satisfaction is very important to us, and we appreciate your feedback. If there's anything else we can do for you, please let us know."
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Denver Potter

October 9, 2025

5  out of  5
rating by Denver Potter
"I had a wonderful experience with Ally at State Farm. She answered all of my questions, was very thorough, and extremely responsive! She is very knowledgeable in her field and very willing to help."
We responded:
"Thank you for sharing your positive experience with Ally. It's great to hear that she was able to answer all your questions and provide thorough and responsive service. We're proud to have knowledgeable team members like her who are dedicated to helping our customers. Your feedback is greatly appreciated!"
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Lyndsi Vandiver

October 9, 2025

5  out of  5
rating by Lyndsi Vandiver
"Katie is amazing! Knowledgeable, thorough, and speedy!"
We responded:
"Thank you, Lyndsi, for sharing your positive experience with Katie. It's wonderful to hear that her knowledge, thoroughness, and efficiency made such a great impression. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Michelle Hughett

October 9, 2025

5  out of  5
rating by Michelle Hughett
"Katie is absolutely awesome! Such a delight and always so helpful!!"
We responded:
"Thank you, Michelle, for sharing your positive experience with Katie. It's wonderful to hear that she has been so helpful and delightful during your interactions. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Jennifer Doughty

October 1, 2025

5  out of  5
rating by Jennifer Doughty
"Great experience following an unfortunate deer incident. It was very easy to file the claim on the app. Anna checked in frequently to answer my questions, provide information, and even helped line up a rental car during repairs. Thank you"
We responded:
"Thank you for sharing your experience. It's wonderful to hear that the process was smooth and that Anna was able to assist you effectively. We're glad the app made filing your claim easy and that you felt supported throughout. Your feedback is greatly appreciated."
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Sheena Cosby

September 29, 2025

5  out of  5
rating by Sheena Cosby
"Anna is fantastic! She’s friendly, knowledgeable, and always quick to help. Highly recommended!"
We responded:
"Thank you so much for your wonderful feedback about Anna! It's great to hear that her friendly and knowledgeable service has made such a positive impact. Your recommendation means a lot to us, and we're delighted to have you as a valued customer. If there's anything else we can assist you with, please let us know."
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Eric Badger

September 29, 2025

5  out of  5
rating by Eric Badger
"Amazing customer service here always! Friendly staff, very knowledgeable people"
We responded:
"Thank you, Eric, for sharing your positive experience with us! We're delighted to hear that our team has been friendly and knowledgeable in assisting you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Caroline Pribanich

Caroline Pribanich

September 22, 2025

5  out of  5
rating by Caroline Pribanich
"One of the best insurance agents/office I’ve ever worked with! From initially setting up and choosing my policy to ensure I have the coverage I need and want to submitting a small windshield glass repair. Ally, who has helped me from the beginning is amazing and so responsive on communication. I couldn’t ask for better service and support! Thank you so much!"
We responded:
"Thank you, Caroline, for sharing your positive experience with us. It's wonderful to hear that Ally and our team have been able to provide you with the service and support you deserve. We're glad to have assisted you in setting up your policy and handling your windshield repair smoothly. Your feedback means a lot to us, and we're here to help whenever you need."
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Kate DeHart

September 11, 2025

5  out of  5
rating by Kate DeHart
"I am another Agents wife & Austin is a genuinely great guy. If you are looking for a local agent in Cleveland, he is your guy."
We responded:
"Thank you, Kate, for sharing such a positive review. It's wonderful to hear that you had a great experience with our agency. Your recommendation means a lot, especially coming from someone familiar with the industry. If there's anything more we can do for you, feel free to let us know."
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Hank DeHart

September 10, 2025

5  out of  5
rating by Hank DeHart
"Austin is high integrity and genuinely cares about people. He’s a family man and an all around great dude."
We responded:
"Thank you, Hank, for sharing your thoughts. It's wonderful to hear that you appreciate our teams integrity and genuine care. Your feedback is greatly valued and helps us continue to provide the best service possible."
Profile photo of Sandy Bowen

Sandy Bowen

August 8, 2025

5  out of  5
rating by Sandy Bowen
"It was great working with Katie. She has been such a joy. Always cheerful. Patient with my questions. Knowledge of her product – excellent. Follow through is perfection. Making this easy for me – A+. Great member of your team! I highly recommend Katie at Austin Murray State Farm."
We responded:
"Thank you, Sandy, for sharing your experience with Katie. It's wonderful to hear how her cheerful demeanor and excellent product knowledge made your experience so positive. We're delighted that her patience and follow-through stood out to you. Your recommendation means a lot to us, and we're proud to have Katie as part of our team."
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Alex Ferenchuk

August 5, 2025

5  out of  5
rating by Alex Ferenchuk
"With everything being online or in an app its nice to be able to reach out to an agent and get a prompt response to resolve an issue! Thank you Stephanie!"
We responded:
"Thank you, Alex, for sharing your positive experience with us. It's great to hear that Stephanie was able to assist you promptly. We appreciate your feedback and are glad to know that having direct access to our team makes a difference for you. Your satisfaction is important to us, and we're here whenever you need assistance."
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Kayla Anderson

August 4, 2025

5  out of  5
rating by Kayla Anderson
"austin murray state farm is truly one of a kind. very responsive, phenomenal customer service, and fantastic with answering questions with all things insurance."
We responded:
"Thank you, Kayla, for sharing your experience with us. It's wonderful to hear that you found our team responsive and helpful with your insurance questions. Your feedback is greatly appreciated and motivates us to continue providing excellent service."